Contact information

Contact information

Norva is operated from Martinique (French overseas department, European Union).

Business details

  • Trade name: Norva
  • Registered address: Route Morville, Quartier Lépinay, 97228 Sainte Luce, Martinique
  • Email: norva.feedback@gmail.com

Customer service

Email is the fastest way to reach us. We reply to every message within 1 business day, Monday to Friday.

For questions about an existing order, include your order number in the subject line and we will be able to help you straight away.

What we can help with

  • Order status and tracking
  • Returns, refunds and exchanges — see our Refund policy
  • Delivery times and shipping costs — see our Shipping policy
  • Damaged, missing or incorrect items
  • Product questions before you buy